Are you struggling to keep your head above water every single day?

Do you wake up and think to yourself, “If only I had HELP!”

We’ve been right where you are and we know how you feel.

Overwhelmed, overworked, underpaid and frustrated. It is not a great place to be in your business but it happens to the best of us. Regardless of how organized we are, how motivated we might be or how determined we are to succeed, sometimes we just need a little bit of help. A little bit of solid support.

We help entrepreneurs, just like you, take their projects from conception to reality. We help them organize their businesses in ways that make sense and make money. We work with online entrepreneurs who are determined to succeed and will stop at nothing to make that happen.

We are a full-service, one-stop shop for your outsourcing needs. Whether you need a virtual assistant, a copywriter, a graphic designer or an administrative assistant, we have it all for you here in a flexible environment with a stellar team of people.

We help entrepreneurs alleviate their to-do lists, systemize their business processes and create more free time in their daily lives. We support our clients with everything from Internet marketing to social media to web / blog design to graphic design. We have set up our company to be a one-stop shop for online entrepreneurs who need support.

Before you review the pricing, it's important for you to know how the service works to fully understand what value you receive for your investment.

When you engage with our virtual team, you will be assigned one primary person to work with you based on your needs.  For example: if you need support with your virtual events, you will work with someone on our team who has that expertise.  If and when another need arises, a copywriter or graphic designer for example, another person on our team with the required speciality will join your project to offer services in that area.  However, on a regular, on-going basis, you will work with the same person.

At the same time, you will also be working closely with me, Erin.  I will be ensuring that your project is organized from the beginning and that the outcomes are laid out.  Throughout your work with us, I will also help you with the higher level strategy for your business, I will brainstorm new product/service ideas with you and I will ensure that the team is doing what they should be doing.

While the team is implementing and executing and I am strategizing and planning, we also have one other layer in our business - the project manager.  To ensure that deadlines are met, messages aren't missed and to-dos are documented appropriately, you'll also have a project manager on your account whose sole responsibility is to make sure that your business activities are on track.

Since there are multiple people working on your account, we have one central time tracking tool.  Each person who works on your project bills their time, to the minute, for the work that they are doing on your project.  That means that you are only paying for the exact time that is spent on your project - no breaks, no training time and definitely no other distractions.  All time is accumulated onto your account and is billed at the same rate - regardless of the service.

Every two weeks, on the 15th and last day of the month, you'll receive a time report from us with an update as to where you are at with hours.  If you are over, you will be billed for the surplus.  If you are under, the time will be moved to the next time period to be used then.  As the packages we have are an auto-billed package, we will review, quarterly, how much time is being used each month to see if any adjustments to your pre-paid amount need to be made.  However, you can also adjust them yourself at any time.

Erin Blaskie founded the company in 2004. Formerly known as BSETC (an acronym for Business Services, ETC), the company is now under the Erin Blaskie brand.

Our Story

BSETC was conceived well before its actual inception date. At the age of 6 years old, Erin Blaskie (CEO and founder of BSETC) could be found playing “office” with her sister, using the family’s Commodore 64 as her office hub. Erin was always the boss and her sister would be subjected to doing countless of hours of mindless paperwork.

When Erin was sixteen years old, she had a vision of working independently for businesses in her local town performing administrative tasks like formatting documents. It seemed like a perfect potential summer job until she was offered a job in the local ice cream store. At 16, ice cream trumped office work.

With two attempts at creating an office environment in her belt of experience, Erin headed to college and studied Business Administration as well as Advertising and Public Relations. Once Erin was finished her program, she was hired by a private college in Ottawa, Ontario, Canada to teach their business admin program.

During the program, she was constantly faced with the topic of business administration and helped numerous students start the job search process after they were finished their program. While doing so, she realized that there had to be a way for her students to help people independently as well — without waiting to be hired.

After an Internet search revealed the concept of the “virtual assistant”, Erin herself fell in love. It was precisely the same idea that she had when she was 16 but this concept was much more current and leveraged the power of the Internet. Two weeks and a website later, Erin had her first paying client and was figuring out ways to find more.

Six months after opening BSETC’s virtual doors, Erin had enough clients to quit her full-time teaching gig and was able to jump into entrepreneurship full-time. The business grew very quickly and attracted clients across Canada, the US and other parts of the world. As the business grew, Erin consistently found ways to mould the company into providing exactly what her clients needed, when they needed it.

Seven years (and counting!) later, BSETC now provides virtual services to companies across the globe. Having serviced over 300 entrepreneurs world-wide, the 20+ person team has been able to understand how online business works and why entrepreneurship is such an awesome spirit to support.

Meet Erin Blaskie, Founder

Erin Blaskie, also known as the Bizinatrix, is in a hot, passionate love affair with the Internet. Whether she is leading her team of creative, outsourcing professionals or sharing information via the web, Erin brings to the table her enormous passion for tech, geek and the Internet.

Erin is the brainpower behind BSETC, a creative, professional outsourcing firm, which supports entrepreneurs from around the globe with their Internet marketing and social media endeavours. Erin also recently launched Entrepreneur DIY which provides do-it-yourself tutorials for business owners on a wide range of topics. Lastly, Erin provides on-going coaching, support and mentorship to other virtual assistants via The VA Coach.

Erin has been an online video host for Butterscotch.tv and Tucows as well as co-hosting the Macgasm video podcast; has been involved in large-scale social media activations with Ogilvy & Mather; and has serviced high profile clients such as Travelocity, Crystal Light, Tassimo, Shredded Wheat, Dove and Magnum Ice Cream. Erin was turned into a video game character in the iPhone / iPad game “Bar Star.” She also provides guest blog posts for Lawyerist, the Young Entrepreneur Council and Microsoft’s Business on Main site.

Erin is also the reason that Basecamp now has a pop-up calendar on their milestones section, she influenced the lifestream movement amongst the blogging community and she helps companies spread the word about her favorite toys and tools across the online medium.

Erin has also been featured in five print books; received two business awards at the 2010 Bootstrap Awards; honoured as Office Arrow’s 2008 Runner-Up Business Woman of the Year; has been interviewed by countless gurus and media personalities; is featured in major magazines and news outlets such as the Wall Street Journal, Mashable, Inc.com, Chatelaine, Costco Connection, ABC and CBC; and has been asked to speak at both national and international events including WordCamps in New York City, Chicago, Montreal and Toronto.